Last Updated: 2025-11-17
Thank you for shopping at AssemblySpark.
We take pride in offering high-quality RF amplifiers, vacuum tube audio accessories, and DIY science components.
Because many of our products are sensitive electronic parts that require strict handling standards, we have established the following Return & Refund Policy.
By purchasing from https://assemblyspark.com/, you agree to the terms below.
1. No Returns for Non-Defective Products
Due to the nature of our products—including precision electronic components, RF equipment, vacuum tube accessories, and custom DIY parts—we do not accept returns or issue refunds for:
- Buyer’s remorse
- Incorrect purchase
- Compatibility misunderstandings
- Product no longer needed
All sales are final unless the product is defective or damaged upon arrival.
2. Defective or Damaged Products
We will replace or refund items that are:
- Damaged during shipping, or
- Defective upon arrival
To request a replacement or refund, you must contact us within 7 days of receiving the product.
You must provide:
- Order number
- Description of the issue
- Clear photos or video showing the defect or damage
- Proof of purchase
Send all documentation to:
📩 goldenmonkey2017@163.com
If your claim is approved, we will offer:
- A replacement item, or
- A full refund (to the original payment method)
3. Return Shipping for Approved Cases
If a return is required, please note:
- We will provide the return instructions and address by email.
- Customers are responsible for return shipping costs unless the product is confirmed defective.
- Items must be returned in original condition, including packaging and accessories.
We reserve the right to deny refunds for products returned in damaged or used condition (unless the issue is the documented defect).
4. Non-Returnable Items
The following items cannot be returned:
- Used or installed electronic components
- Items damaged by improper handling, wiring, or modification
- Custom-built components
- Clearance or discounted items
- Items without original packaging
5. Order Cancellation
Orders can only be canceled before they are shipped.
Once an order has been processed or shipped, it cannot be canceled.
To request cancellation, contact us immediately at:
📧 goldenmonkey2017@163.com
6. Refund Processing Time
Once your return (if applicable) is approved:
- Refunds are processed within 5–10 business days
- Processing time may vary depending on your payment provider or bank
7. Contact Us
If you have questions about this Return & Refund Policy, please contact us:
📧 Email: goldenmonkey2017@163.com
🌐 Website: https://assemblyspark.com/